AirHelp Reviews
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We help you enforce your passenger rights
We’re proud to have been able to help so many air passengers. So far we’ve helped 16 million people understand their rights and claim compensation.
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AirHelp Reviews from Trustpilot
How to leave an AirHelp Review
We want to hear about our customers’ experiences using our service. That’s why we encourage our users to leave feedback on AirHelp via review site Trustpilot.
They’re a powerful and independent review platform, which is free and open to all. You can trust that the ratings and testimonials left there are from real customers, giving an honest appraisal of their experiences.
Have you used AirHelp? Rate or Review us on Trustpilot now.
Why You Can Trust AirHelp
You can also use social media to ask your friends and family if they have a review of AirHelp. We have helped 16 million people globally so chances are good we have assisted someone you know.
2. Check out our reviews
In addition to the TrustPilot reviews, you’ll find plenty of other sites where previous customers have left a rating or write up after their experience with AirHelp. Check out what people are saying on sites like Quora. You can even read reviews on Glassdoor and see what we’re like as an employer.
3. Read the news
AirHelp regularly gets a mention in big name publications. Take a look at what TechCrunch, The Wall Street Journal and Condé Nast Traveler have to say about us.
4. Company details
This is pretty dull stuff, but if you’d like to check out our company registration you can:
CB No. 1926223
BR No. 61625023-000
AirHelp Recommendations
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We flew to San Francisco with SAS in March 2013. We missed a day of our holiday because our flight was cancelled. We contacted SAS for compensation without any luck. AirHelp did an amazing job. They got the compensation we deserved. The service was fast and professional. I can warmly recommend AirHelp.
Lise Lillesøe was on a flight from Copenhagen to San Francisco by SAS
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First, we tried to contact the airline directly. They refused to pay any compensation due to a technical problem. We heard about Airhelp on television and contacted them. Airhelp intervened and as a result, we received full compensation. It took a while, but this is the airline’s fault, not Airhelp. For us it was worth waiting. We are very happy and satisfied. We would definitely use them again. Thanks, Airhelp!
Susanne Leonhardt was on a flight from Copenhagen to Shanghai by SAS
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Airhelp helped me to get the compensation of 600 EUR per passenger for a delayed flight. The communication was excellent with only few emails back and forth. The case has been running 100% professionally through Airhelp. I needed only to send my travel documents and a sworn statement. I was delighted at the level compensation, and I would always recommend the company and use them again.
Dorthe Haagen Nielsen was on a flight from Beijing to Billund by Lufthansa
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Arrived two days late with AirBerlin. Initially, I was claiming myself against them, but they chose not to respond. I contacted Airhelp and now the case is won and I have received my compensation. Super service. Would definitely use them again.
Michael Kjærsgaard Suhr was on a flight from Berlin to Manila by AirBerlin